Troubleshooting my Facebook Messenger Integration

Updated 1 month ago by Matthew Clementson

Please check Facebook's documentation for the correct JSON structure to pass into the facebook node. Most rich-content validation is performed by Facebook's servers. If there is a problem with the content then the response will not be sent to the end user and Facebook will return an error.

The most recent error can be seen on the integrations page underneath the "Connect to Facebook" section. It is good practice to test your rich-content webhooks by integrating a bot into an unused Facebook page so that you can be sure that you are the only human interacting with the bot at one time. This way you can refresh the integrations page and see status messages that are relevant to your own actions.


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